Privacy Policy

Last Updated: 2025-11-20

1. General Provisions

This Privacy Policy explains how (acting under the trading name "Knives Studio") collects, uses, and protects your personal data when you visit https://knivesstudio.com (hereinafter the "Website") or purchase goods from us.

The processing of personal data is governed by the General Data Protection Regulation (GDPR), the Law on Legal Protection of Personal Data of the Republic of Lithuania, and other applicable legal acts.

2. Data Controller Information

The entity responsible for the processing of your personal data (the Data Controller) is:

Hereinafter, , acting under the trading name "Knives Studio", shall be referred to in these Rules as the "Seller", "us", or "Knivesstudio.com".

3. What Data We Collect & Why (Legal Basis)

We only collect data that is necessary for specific purposes.

A. To Process Your Orders (Performance of Contract)
When you purchase goods, we collect:

  • Name and Surname
  • Delivery Address
  • Phone Number (for courier delivery updates)
  • Email Address (for order confirmation and invoices)
  • Payment Information (processed securely by our payment partners; we do not see your full card details).

B. For Accounting Purposes (Legal Obligation)
According to Lithuanian tax laws, we are required to issue invoices and keep them for accounting purposes.
Data collected: Name, Address, Items purchased, Payment amount.

C. Direct Marketing (Consent)
Only if you have actively subscribed to our newsletter, we collect:

  • Email Address.

You can unsubscribe at any time by clicking the link in the email or contacting us.

D. Website Functionality & Analytics (Legitimate Interest / Consent)
We collect technical data (IP address, browser type, device type) via cookies to ensure the website works correctly and to understand how visitors use our store.

4. Data Retention Period

We do not keep your data longer than necessary:

  • Order Data & Invoices: Stored for 10 years as required by the accounting laws of the Republic of Lithuania.
  • Marketing Data: Stored until you unsubscribe or withdraw your consent.
  • Active User Accounts: Stored for 2 years after your last login or purchase. After this period, inactive accounts are deleted.

5. Sharing of Data (Third Parties)

We respect your privacy and do not sell your data. However, to fulfill your order, we must share necessary data with trusted service providers:

  • Delivery Services: (e.g., LP Express, Omniva, DPD, DHL) – We share your name, address, and phone number so they can deliver the package.
  • Payment Processors: (e.g., Paysera, Stripe, PayPal, Electronic Banking) – To process your payment securely.
  • IT & Hosting Providers: Companies that provide server hosting and email services for our store.
  • State Institutions: (e.g., VMI - State Tax Inspectorate) – Only when required by law.

6. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

  • Right of Access: You can ask if we are processing your data and request a copy of it.
  • Right to Rectification: You can ask us to correct inaccurate or incomplete data.
  • Right to Erasure ("Right to be Forgotten"): You can ask us to delete your data (unless we are legally required to keep it, e.g., tax invoices).
  • Right to Restriction: You can ask us to suspend processing your data in certain cases.
  • Right to Data Portability: You can ask to receive your data in a standard, machine-readable format.
  • Right to Object: You can object to the processing of data for direct marketing.

To exercise any of these rights, please contact us at [Insert Your Email]. We will respond to your request within 30 days.

7. Cookies Policy

Knivesstudio.com uses cookies to improve your browsing experience.

  • Strictly Necessary Cookies: Essential for the store to function (e.g., remembering what is in your shopping cart).
  • Analytical Cookies: Help us track visitor statistics (e.g., Google Analytics).
  • Marketing Cookies: Used to show relevant ads (e.g., Facebook Pixel, Google Ads).

You can manage your cookie preferences via your browser settings. Note that disabling necessary cookies may prevent you from completing a purchase.

8. Complaints

If you believe that your data is being processed unlawfully, you have the right to lodge a complaint with the State Data Protection Inspectorate (VDAI) (L. Sapiegos g. 17, 10312 Vilnius, https://vdai.lrv.lt/). However, we encourage you to contact us first so we can resolve the issue.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.